Meet Emma - Your Reception Support Assistant

She responds to your callers with dignity when you’re busy

or simply unable to reach the phone.

Private Access Line (48 Hours)


A private number where you can call Emma yourself and try a few different scenarios.

No setup, no obligation, no commitment and no technical skills needed.


It simply gives you time to hear her tone and see how she responds in different situations.

Reassuring.
Clean.
Zero risk.

How Emma Supports You:

Acknowledges every caller with calm, respectful language and tone

Collects key details when you’re with a family or unavailable

Answers every call 24/7

Never sounds rushed, busy or distracted

Ensures no-one reaches voicemail

What Emma Won't Do:

Miss a call

Discuss prices


Give opinions or advice


Handle emotional conversations


Make promises or arrangements


Pretend to be a member of staff

Always respectful

never intrusive

Sometimes the simplest way to understand Emma is to hear her.

The short two-minute demonstration call below will show you:

• how she greets callers


• how she gathers essential details


• the steady, respectful tone she uses


• how she protects your time without removing your personal touch

Who Created Emma?


My name is Debra Bell and I specialise in helping funeral homes reduce the pressure of needing to be constantly available while still offering the highest levels of personal care and attention to callers.

Emma was created with one intention:


to support your way of working - calmly, efficiently and without disruption.

If you’d like to explore whether Emma could support your funeral home, you’re welcome to request a private call or demonstration.

No pressure.


No obligation.


Just a gentle look at how she works in real situations and may be able to help your business run more efficiently.

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